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vetsak® Help Center ZA logo

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Returns + Refunds

3 articles

Articles

What are the return policies?

Refunds will be granted to any unopened items or should an item be opened, it must be unused within 2 weeks of receipt.All returned items must be shipped to our warehouse in Epping, Cape Town and not to one of our official shops or retailers.Please a

I would like to return my order. Do I have to bring all packages to the parcel store myself?

The Customer is responsible for returning the items either to the store or the factory

I want to return my order, but I threw away the boxes. What can I do?

Contact our customer happiness to request a transport bag. We will also send you a link to explain how to vacuum the beanbag.