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vetsak® Help Center ZA

Our most important mission at vetsak® is to provide you with the best buying experience. That's why you'll find the answers to all your questions here. If you can't find the answer, please contact our customer service.

I need help configuring a sofa

Website

What's the secret behind vetsak® bean bags?

Can I adjust the filling volume of my vetsak® bean bag?

How can I create my favourite sofa?

Are the vetsak® covers washable?

Do you offer fabric samples?

Product

When will my order arrive?

How can I check my delivery status?

How do I request an invoice for my order

Order

Do you ship worldwide?

Delivery

What payment methods do you offer?

Payment

I would like to return my order. Do I have to bring all packages to the parcel store myself?

How do I request an exchange?

Returns + Refunds + Exchanges