vetsak® Help Center ZA logo
vetsak® Help Center ZA logo

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I would like to test your product, however, I prefer not to place an order to test it out.

Absolutely! Just check out our store locator. You can simply enter the name of your city and see which retailers in your area offer your desired vetsak® product.

What's the secret behind vetsak® bean bags?

We found a new generation of bean bag filling thanks to our revolutionary hybrid polyurethane foam filling. Each beanbag is softer, finer and above all: even more comfortable. No rustling beans or pellets, and no volume loss. The innovative filling a

Can I adjust the filling volume of my vetsak® bean bag?

You can individually customize the comfort of the seat and the hardness of your vetsak. The zipper allows you to easily adjust the filling volume according to your needs by either removing or adding foam. You can order additional foam on request - si

How can I create my favourite sofa?

You are welcome to use our configurator to combine our sofa modules, fabrics, and colours to create your personal favourite sofa. You will also be able to see the dimensions of the sofa to make sure it fits in your home. Please see this link: https:/

How do I set up my sofa?

Hate building-up furniture? Us too. That’s why we designed Sofa to avoid frustration in every way. Building it up is super easy and effortless, as every part fits together in just a few clips and clicks. No need for any tools, screws, yelling, crying

Can I add new modules to my sofa?

Our vetsak® sofa allows you to create a unique piece of furniture that reflects your own personality and lifestyle. Our modules are available in numerous colours, fabrics and dimensions and thanks to its modular design, you can upgrade your sofa over

How are the sofa modules connected?

The modules are connected by a simple click mechanism on their feet, and they can not slip. This simple technology also allows many different combinations of our modules, which can also be expanded or changed at any time. Feel free to watch our assem

Can I order covers separately?

Of course you can. We offer individual covers for our bean bags, sofa modules as well as for our Footsak. Check out our covers here

Are the vetsak® covers washable?

All covers (excluding leather) for our beanbags and sofas are washable at 30 degrees Celsius and can be easily cleaned in the washing machine. Air-dry only. Do not bleach, iron or dry-clean our fabrics. For indoor -only fabrics avoid direct sunlight.

How should I take care of my vetsak® products?

We highly recommend you to follow our care instructions for our vetsak® products. Simply click here.

I want to buy a product for outdoor use. Can I leave it outside in winter?

Linen, Canvas (waterproof) and Knit (water resistant) guarantee an extremely high resistance to water, frost, heat, mould and mildew. Nevertheless, in winter or during longer absences you should store your products in a dry, unheated and well-ventila

When will my favourite product be available again?

We are sorry that your favourite product is currently not available. To make sure that you don't miss out on when we will be able to ship it again, we recommend you sign up for our newsletter.

Do you offer fabric samples?

Yes! You can place an order for a maximum of 8 samples on our fabric sample page. They are free with a flat shipping rate of R100.